PayByPhone Parking 4+

Simplifying your journey

PayByPhone Technologies Inc.

    • Free

Description

PayByPhone simplifies your journey. Register and pay for parking in seconds, and extend without having to return to your vehicle with session expiry reminders.


Our features (UK only) help you find the best-priced fuel, easily locate EV charging nearby, and easily book a garage slot for your next Service or MOT (UK only) - all without leaving the app.


Use the PayByPhone app in 1000+ cities worldwide, now available in 11 languages, making it easier than ever. PayByPhone has helped over 72 million users pay for their parking simple and easily. Sign up to PayByPhone Business to allow drivers to switch between business and personal payment cards on the PayByPhone app when they park, so no time-consuming monthly expense reports or receipt chasing.


All your car needs, all in one place.


Parking features:

- Start and extend parking sessions from your phone

- View your session with the Today View Widget

- Use Maps or Nearby feature to find out where you can use PayByPhone

- Opt into SMS reminders to get notified before your parking expires

- View parking history

- Pin location of vehicle once parked to find it easily

- Get receipts emailed to you for convenient expense reconciliation

- Flexible payment forms, including credit card and Apple Pay


EV charging features (UK only):

- Help find the best priced or fastest EV charger near you

- Pay for charging at over 19,000 UK locations


Fuel price features (UK only):

- Help find the best priced fuel near you or at a location you specify


Garage booking features:

- Book a garage slot that suits your schedule for your Service, MOT, or both

- Get a reminder from PayByPhone when your MOT is due for renewal

- Choose from our network of thousands of garages, book your MOT test, then pay for it in the PayByPhone app.

What’s New

Version 10.4.5

-UI/UX improvement

- Bug fixes

Ratings and Reviews

See All
4.7 out of 5
540.3K Ratings

540.3K Ratings

Mike 1980 ,

Simple enough, but needs work

Firstly if you use this app as a one off for the odd visit into a city centre then you’ll be fine. It’s fairly simple to set up enter your car details, setup payment and you’re up and running.


The app features a nice map function that allows you to find the parking you’re looking for or alternatively it uses geo-location to pick the nearest one.


The two issues I have with this is a; you cannot top up once you purchase a maximum ticket, meaning you arrive at 8:30 on day one and pay you cannot top it up until 8:31 the following day, which means the sometimes your sat in your car waiting for the current one to expire before you can purchase another... Wait, you’re probably thinking just wait until it expires and it will send a notification through ... well that leads me into my second issue - I have all my notifications turned on, on my phone and both text and push notifications on the app and they simply do not work. If I get into the office and get caught up in the day to day, there is no reminder for me to do this and by the time I remember I’ve already received the inevitable parking ticket.


Probably not worth it yet if you’re using this on a daily basis.

Duke Pops ,

Disappointing

App used to be perfectly reliable, however in recent months now routinely freezes on the processing payment screen leaving the user in doubt as to whether or not payment has been taken and/or vehicle is parked in accordance with car park regulations. On each occasion connectivity has not been an issue and eventually you just have to give up and close the app. Each time I have taken a screenshot as evidence that I have attempted payment and eventually an email is received confirming the transaction. Not a great experience. PS Have just noticed that this issue was acknowledged by “Jill” in early July and clearly still not fixed in the most recent update. Come on guys!


I think the fact that it had taken the developer 17 days to respond to my comments pretty much sums this app up. It should not be beyond the wit of man to reinstate a feature that used to work before “improvements” were made.

Developer Response ,

Hello Duke Pops.

I’m sorry to report that the solution we implemented didn’t work as expected. Apologies for the frustration this may cause. We're still working on the issue, but for now, a quick workaround is to restart the app to see if the countdown clock appears. If the visual confirmation is still missing, here are a few other suggestions: https://bit.ly/3QGBOmE.


PBP, Jill

DUDEFIN!!!!😎😎 ,

Impossible to register , terrible lengthy phone process

This app is appalling. I tried to use it fir the first time so clicked on Register and out in my phone number, email and choose a password. Tried to proceed and it complains about the password not being correct even though I'm creating a password for the first time. When I go and try again it says phone number in use. Hopeless. Then when you enter the parking location, the screen shows a massive picture of Tower Bridge making me think I'd entered the wrong location. The service to pay by phone is so flawed. After putting all your details, if you change vehicle, you then have to enter the all your details again! Ringing is so much easier by phone and by app!

Developer Response ,

We're sorry to hear this! Please contact us through our website and we will get your log in sorted!


__

PayByPhone Customer Support Executive


Help Centre: support.paybyphone.co.uk

App Privacy

The developer, PayByPhone Technologies Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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