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May be eligible for some telework | St. Paul | Closes 6/16/2025
Serve as the first point of contact for individuals seeking information, assistance, and guidance regarding the Minnesota Paid Family and Medical Leave program. Be responsible for providing professional, high-quality customer service through various communication channels, including phone, email, and online chat. Deliver accurate information, assist with the application process, and ensure that customers have a positive and efficient experience.
May be eligible for some telework | St. Paul | Closes 6/12/2025
Perform front-line, specialized program support work for the Paid Leave division. Provide effective and efficient review and processing of claims and direct support to applicants by offering guidance and maintaining clear communication throughout the claims process. Be responsible for carrying out program activities to ensure eligibility requirements are met, documentation is provided as required and to ensure that program resources are properly expended.
May be eligible for some telework | St. Paul | Closes 6/12/2025
Perform advanced professional and specialized program support work for the Paid Leave division. Perform lead work and handle escalated claims, ensuring accurate adjudication and compliance with program guidelines. Serve as a mentor to Claims Adjudicators and contribute to improving claims processes and quality standards. Develop and maintain a comprehensive understanding of all procedural and administrative guidelines pertaining to Paid Leave.
May be eligible for some telework | St. Paul | Closes 6/11/2025
Play a critical role in the Paid Leave Division of overseeing the claims processing team, ensuring efficiency, accuracy, and compliance with program regulations. Lead the team, manage escalated claims, and drive continuous process improvements to meet program objectives. This position works under supervision of the Claims Adjudication Manager and supervises Senior Claims Specialists and Claims Specialists.
May be eligible for some telework | St. Paul | Closes 5/27/2025
Act as a bridge between Minnesota Paid Leave and communities disadvantaged by racial, gender, socioeconomic and other systemic barriers, leading outreach and engagement practices aimed at closing the equity gap for Paid Leave. Identify and engage trusted messengers, foster understanding and positive relationships, facilitate culturally relevant and language-specific communication, and work to ensure community voices are represented in Paid Leave policy, product and program design.
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DEED Is a Yellow Ribbon Agency. A Yellow Ribbon organization unites and coordinates all key areas within an organization to create a comprehensive network to proactively support servicemembers, veterans and military families. |
How to Apply
Important Tips for the Application Process
- Our 'Minimum Qualifications' are firm, not flexible. Your resume should clearly demonstrate how you meet both the minimum and preferred qualifications in plain language.
- Chronological resumes are the simplest format to measure and assess things like: qualifications, time in position, etc. Experience-based resumes (lacking the timeline) do not allow for equitable comparison.
- Check the Career Portal for application status and note that review of resumes may occur after the posting window closes. Remember when a job posting is removed from our website it means we're no longer accepting new applications.
Interested in great benefits?
There are many benefits to working with the State of Minnesota. Here are some of the reasons that 35,000 Minnesotans have decided to make their careers in government service:
The following benefits are available to any state employee whose appointment is at least six months long, whether temporary or permanent.
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Paid Time Off. Receive a minimum of 13 days of paid vacation, 13 days of sick time, and 12 paid holidays. We do not have a "use-it-or-lose-it" policy and you are permitted to hold up to 275 hours in your vacation bank. Depending upon your employment plan, you may be able to use vacation as deferred compensation.
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Low-Cost Health Insurance. Family medical premiums are only $286 per month, while individual coverage is $42 per month. Low out of pocket maximum deductibles are available depending on your selected plan.
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Retirement Plan. A defined benefit pension, which vests for life after 3 years of service, is available to nearly all employees. Read more about our General Employee Retirement Plan.
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Pre-Tax Benefits. We offer many pre-tax benefits for medical and dental expenses, transit, dependent care and other tax-advantaged programs. Pre-Tax benefits are deductions that lower your taxable wages.
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