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Portal Status

Please note: most Portal services require you to create an account. Start by clicking the "Log In" button on the top right of the Portal page.

Only Banquet Permits, Household Moves, and Public Records Requests can be made without logging in. If you get an error message, please try again. 

To set up a Portal account, click Log In. You will also need a Secure Access Washington (SAW) account.  Many businesses and licensees already have a SAW account.  If you have problems setting up your SAW account, please contact WaTech at 360.586.1000 or Support@watech.wa.gov.

More information and user guides are available on the Portal Resources page.

This page provides updates on the status of the LCB's service portal. Our goal is to minimize service disruptions. For general Portal instructions and information check our Portal Resources webpage.

Unplanned System Issues

We are aware of several issues with accessing services on the new Portal. Please use Chrome as your browser. If you still have problems, please contact our Service Desk at 360-664-1776. We appreciate your patience. 

The search feature in the Portal is not working. Use the website search at the top of this page. 

Planned Outages

  • Thurs. April 3 (8 p.m. - 12 a.m.)  

  • You can sign up(link is external) to get automatic emails about important Portal news in the future.

     

close-up image of a lit yellow traffic light

The portal is currently live, but we are aware of customer access issues. 

Access the portal here(link is external)

During Portal outages, use the following information:

Licensing Customer Service

Call: (360) 664-1600

Monday - Friday, 8 a.m. - 5 p.m. 

Apply for a Banquet Permit

Email: EnfCustomerService@lcb.wa.gov  
Call: (360) 664-9878  

Enforcement and Education Customer Service Request

Email: EnfCustomerService@lcb.wa.gov  
Call: (360) 664-9878  

Public Records Requests

Email: lcbpublicrecords@lcb.wa.gov 
Call: (360) 664-1769  

If you are looking for frequently requested information, visit this webpage(link is external).  

Payments

If you need to make a payment while the Portal is down, please call Licensing Customer Service (360-664-1600) to discuss. 

Apply for a tobacco or vapor license

Visit our webpage here. 

Order keg books

Email: EnfCustomerService@lcb.wa.gov  
Call: (360) 664-9878