Medicaid and CHIP Renewal and Transition Resources for Partners

HHS is working with other Federal agencies to provide key resources in one centralized location so all partners (e.g., states, beneficiary and provider organizations, and advocates among others) can better assist people with Medicaid or Children’s Health Insurance Program (CHIP) renew their health coverage or find other coverage options that may be a better fit for them.

During the COVID-19 public health emergency (PHE), HHS implemented special policies to ensure that as many people as possible had lifesaving Medicaid coverage while the pandemic was ongoing. Following the end of the pandemic-era special policies that temporarily paused renewals for Medicaid for approximately three years, states across the country began fully renewing people’s Medicaid eligibility in early 2023.

States are reviewing Medicaid and CHIP eligibility for everyone with this coverage to see if they are still eligible. If an individual is no longer eligible for Medicaid or CHIP, they may transition to another form of health coverage for which they are eligible, such as through the Affordable Care Act (ACA) Marketplace or employer-sponsored coverage.

We need help from a range of partners to reach every person who was enrolled in Medicaid at the beginning of 2023 to keep them covered, whether that is through Medicaid, CHIP, Medicare, the ACA Marketplace, employer-sponsored coverage, or another source of coverage for which they are eligible. As such, HHS along with other Departments has developed a number of key resources for partners to use.

Many of the resources below have been developed by the Centers for Medicare & Medicaid Services (CMS) and link directly back to CMS’ Medicaid Unwinding website. Other resources come from Federal agencies that have worked closely with HHS and CMS to develop necessary resources for partners on the ground to assist people renew or transition their coverage. For more information on Medicaid renewals and CMS requirements, please visit www.medicaid.gov/unwinding.

 

Helping Others with Coverage

General Messaging

Fillable State-Specific Messaging

  • Agent Broker Toolkit (English, opens in a new tab): Agents and brokers can use this toolkit to learn how to assist consumers in transitioning in coverage.
  • Partner Tools and Toolkits (English, opens in a new tab): Partners can access various materials and resources on this site to promote and help consumers enroll in the Marketplace.
  • Marketplace Unwinding SEP FAQ (English, opens in a new tab [PDF, 322 KB]): CMS created a temporary special enrollment period for consumers losing Medicaid or CHIP coverage due to unwinding of Medicaid and a related FAQ is available here.
  • Agent Broker Resources (English, opens in a new tab): Agents and brokers can access various resources regarding the Marketplace on this site.
  • Transitions in Coverage FAQs (English, opens in a new tab): These FAQs answer basic questions you and your consumers may have on transitions in coverage.
  • FAQs (English, links to an external website): The Department of Labor released these FAQs about the Families First Coronavirus Response Act, Coronavirus Aid, Relief, and Economic Security Act, and Health Insurance Portability and Accountability Act Implementation Part 58.
  • Blog (English, links to an external website): This blog provides information on key changes employees should expect after the end of the COVID-19 public health emergency.
  • Flyer (English, links to an external website): This flyer provides information employees need to know regarding transitioning to other forms of health coverage.

Outreach Materials by Population Category

  • Fillable Flyer (English, opens in a new tab): Add information about your state’s upcoming Medicaid or CHIP renewals to this customizable flyer geared towards American Indian and Alaska Native people.
  • Tribal Graphic (English, opens in a new tab): Educate American Indian and Alaska Native people on checking their mail for renewal information.

Recordings from CMS Series of Medicaid and CHIP Renewals Webinars Focused on Reaching Out to Special Populations:

Recordings from CMS Series of Medicaid and CHIP Renewals Webinars Focused on Reaching Out to Special Populations:

  • Toolkit (English, opens in a new tab): Faith-based leaders can use this toolkit to share important health care updates to their communities.

  • One Pager (English, opens in a new tab): Reach people who live in rural areas and share information about Medicaid and CHIP renewals.
  • Webinar (English, opens in a new tab, passcode: Ap4Qu&iS): The United States Department of Agriculture and HHS hosted a webinar, Protecting Medicaid Coverage for Children and Families in Rural Communities, together to discuss strategies, programs, and resources to renew Medicaid and CHIP coverage.

Recordings from CMS Series of Medicaid and CHIP Renewals Webinars Focused on Reaching Out to Special Populations:

Key Government Actions Taken to Support Medicaid Renewals and Transitions

  • Letter to Governors (English, opens in a new tab): Secretary Xavier Becerra wrote this letter to U.S. Governors to encourage them to implement all the options available to them to streamline the Medicaid renewals process.
  • Letter to State Medicaid Directors (English, opens in a new tab): Dan Tsai, Director of the Center for Medicaid and CHIP Services (CMCS) wrote this letter to State Medicaid Directors to remind them of the state of their obligations to conduct Medicaid renewals in accordance with all federal requirements.
  • Letter to State Health Officials (English, opens in a new tab [PDF, 74 KB]): HHS' Office of Civil Rights sent this letter to state health officials to remind them of their responsibility to ensure language access for limited English proficient individuals and effective communication for individuals with disabilities during the states’ Medicaid renewals process.

  • Letter to Nutrition State Agencies (English and Spanish): The United States Department of Agriculture provided this sample letter to child nutrition state agencies to share with local agency partners to get the word out about Medicaid/CHIP renewals among program participants.
  • WIC Works Newsletter (English, links to an external website): The United States Department of Agriculture shared information with staff of the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) on Medicaid renewals and other health coverage options.
  • SNAP E&T Newsletter (English [PDF], links to an external website, opens in a new tab): The United States Department of Agriculture shared information with Supplemental Nutrition Assistance Program (SNAP) Employment and Training Program providers to spread the word about Medicaid/CHIP renewals among program participants.

  • Letter: The U.S. Small Business Administration (SBA, links to an external website) sent out a letter earlier year to reach small business owners to share information about Medicaid and CHIP renewals.

  • Posters: CMS partnered with the United States Postal Service (USPS) to design and put up posters to remind people about Medicaid renewals in approximately 31,000 locations across the country.

  • Webinar for Americorp Grantees (English, links to an external website, opens in a new tab): Americorp hosted a webinar with participation from the White House Domestic Policy Council and HHS to provide key information and answer questions regarding  how Americorp grantees can provide support in the Medicaid and CHIP renewals process.
  • Letter to SAMHSA Grantees (English, opens in a new tab): The Substance Abuse and Mental Health Services Administration (HRSA) sent this letter to its grantees providing guidance on the Medicaid renewals process.
  • Letter to Maternal and Child Health Stakeholders (English [PDF], links to an external website, opens in a new tab): HRSA sent this letter to 40,000+ maternal and child health stakeholders to provide them with information about the Medicaid renewals process and requirements.
  • Letter to Title V Maternal and Child Health and State Medicaid Partners (English, opens in a new tab): HRSA sent this letter to Title V Maternal and Child Health and State Medicaid Partners to encourage partnership between the two groups to ensure continued coverage among the population they serve.
  • Letter to Ryan White HIV/AIDS Program Providers (English, opens in a new tab): HRSA sent this letter to Ryan White HIV/AIDS Program providers to inform them about the Medicaid renewals process and requirements.

Other Resources

Content created by Assistant Secretary for Public Affairs (ASPA)
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