Washington State Department of Revenue

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We turned accessibility into a leadership priority—and you can too! Join our very own Janet Shimabukuro, Assistant Director of DOR’s Customer Experience and Communications Division, on May 15 at our Global Accessibility Awareness Day webinar. Beckie Bean, an Accessibility Consultant with the Colorado Governor's Office of Information Technology, and Suzanne Boyd, Founder and CEO of Anthrotech will also be on the panel. They’ll walk through the simple, practical approach taken to get executive buy-in, and give you a free starter resource to launch your own efforts. May 15 at 12 PM PT Register at https://lnkd.in/eZEzwW-C

Accessibility on a budget? Totally possible—even during a freeze. At the Washington State Department of Revenue, we used a phased roadmap to embed accessibility into our work. Join our very own Janet Shimabukuro, Assistant Director of the Customer Experience and Communications Division, Beckie Bean, an Accessibility Consultant with the Colorado Governor's Office of Information Technology, and Suzanne Boyd, Founder and CEO of Anthrotech, on May 15 for a free Global Accessibility Awareness Day webinar to hear the story and get inspired. May 15 at 12 PM PT Register here: https://lnkd.in/eZEzwW-C

DOR Employees Making a Global Impact: Perry Stern’s Volunteer Work in Maasailand 🌍  Our Tax Policy Specialist Perry Stern has been making a difference in Maasailand, Kenya, through her work with the Institute of Maasai Education, Research, and Conservation (MERC) and the Maasai Grassroots Justice Clinic (MGJC). Perry, a lawyer passionate about human rights, was inspired during a trip to Kenya in 2023 to develop a paralegal training program for Maasai activists. In 2024, she trained the first cohort of Maasai community paralegals, who are now educating their community on environmental and land justice issues. Her dedication extends beyond legal education: she also distributes feminine hygiene kits to help keep young Maasai girls in school. 🌟 The Maasai community have given Perry the name Kilokunye (Kee-LOW-kwen-yay) which means, “one who comes in a surprising way.” And indeed, we are amazed at her story! Perry’s work exemplifies how our employees are committed to making a difference worldwide, and we are incredibly proud of her efforts. #EmployeeSpotlight #CommunityImpact #SocialJustice #GlobalChange

Sesiones de sugerencias para el Crédito Tributario para Familias Trabajadoras - Nosotros queremos escuchar su opinión! Aplicantes y preparadores de impuestos (profesionales y voluntarios) – Regístrense ahora para las próximas sesiones de sugerencias para el Crédito Tributario para Familias Trabajadoras (WFTC). Por favor únase a nosotros para compartir su experiencia El Departamento de Ingresos (DOR) va a presentar en vivo sesiones de sugerencias para aplicantes y preparadores de impuestos (profesionales y voluntarios) para que compartan sus experiencias aplicando al Crédito Tributario para Familias Trabajadoras. Queremos saber: • ¿Qué funcionó bien al solicitar el crédito? • ¿Cuál fue el mayor desafío? • ¿Cómo se comunicó con DOR para recibir apoyo/información? • ¿Cómo se enteró acerca del crédito? Estas sesiones de sugerencias en vivo se llevarán a cabo virtualmente a través de Zoom. Pre-inscripción es requerida. Para aplicantes (Interpretación en español disponible) Por favor acompáñenos a esta sesión: • Jueves, 8 de mayo 8 de 2025 a las 6:00 p.m. (pacífico) - Haga clic aquí para registrarse: https://lnkd.in/gJ2-uPez Si usted no puede atender la sesión de sugerencias en vivo, igual queremos escuchar su opinión. Usted es bienvenido a completar este cuestionario: https://lnkd.in/gSiv_jYN Para Preparadores de Impuestos - Profesionales y Voluntarios (Interpretación en español disponible) Por favor acompáñenos a una de estas sesiones: • Martes, 6 de mayo 6 de 2025 a las 10:00 a.m (pacífico) - Haga clic aquí para regístrarse: https://lnkd.in/gwjYrjj4 • Jueves, 15 de mayo 15 de 2025 a las 2:00 p.m. (pacífico) - Haga clic aquí para regístrarse: https://lnkd.in/gCQErKNQ Si usted no puede atender la sesión de sugerencias en vivo, igual queremos escuchar su opinión. Lo invitamos a completar este cuestionario: https://lnkd.in/gRG2Y_XZ Intérpretes de español van a estar disponibles en todas las sesiones. Si necesita adaptaciones de accesibilidad o apoyo lingüístico adicional, por favor incluya la solicitud junto con su registro. Para más información, por favor mande un correo electrónico a DORWFTCTraining@dor.wa.gov. El registro es limitado. ¡Reserve su lugar ahora!

Attention tax preparers! DOR is hosting live feedback sessions for tax preparers (professional and volunteer) to share their experience applying for the Working Families Tax Credit. We want to know: • What worked well when applying for the credit? • What was the biggest challenge? • How did you communicate with DOR or get support/info? • How did you find out about the credit? These will be held virtually via zoom. Pre-registration is required. For Tax Preparers - Professional and Volunteers (Spanish interpretation available) Please join us at one of these sessions: • Tuesday, May 6, 2025, 10:00 a.m. (PST) Register at https://lnkd.in/gwjYrjj4 • Thursday, May 15, 2025, 2:00 p.m. (PST) Register at https://lnkd.in/gCQErKNQ For more information, please email DORWFTCTraining@dor.wa.gov.

The Department of Revenue is seeking a creative Content Strategist to elevate its voice and align communication across all platforms. Our agency serves a wide range of customers — including businesses, taxpayers, legislators, the public, and our own internal teams. We understand and value the power of well-crafted content. If you’re a strategic thinker with a strong grasp of digital communication trends and a passion for storytelling and serving others, we invite you to help define how Revenue speaks to the world—and to itself. To learn more about this opportunity and to submit your application, please click here: https://lnkd.in/gQX-SkZS #Communications #Content #Strategy #Branding #PublicService #CultureMatters

Attention WFTC applicants! DOR is hosting a live feedback session on May 8 for applicants to share their experience applying for the Working Families Tax Credit. We want to know: • What worked well when applying for the credit? • What was the biggest challenge? • How did you communicate with DOR or get support/info? • How did you find out about the credit? This will be held virtually via zoom. Pre-registration is required. For Applicants (Spanish interpretation available) - Thursday, May 8, 2025, session at 6:00 p.m. (PST). For more information, please email DORWFTCTraining@dor.wa.gov. Register at https://lnkd.in/gJ2-uPez

DOR launched the Latino Employee Resource Group (ERG) at Revenue this past February! ERGs are voluntary, employee-led groups that help foster a more inclusive workplace. This new Latino ERG joins our other groups supporting veterans, LGBTQIA+ employees, and people of Hawaiian, Asian, and Pacific Islander descent. By building connections and providing support, we celebrate our diversity while addressing issues that matter to our communities. DOR employee Stephanie Mora-Elizalde shares why this new ERG means so much to her: “As the daughter of migrant farm workers, I saw firsthand the struggles of the immigrant community—those who often felt invisible, unheard, and left behind. Growing up, I didn’t see many people who looked like me or shared similar experiences in leadership roles or professional spaces." Stephanie continues, "But today, I work for an agency that allows me to advocate for people who have faced similar struggles—people who are often marginalized. I can use my personal experiences to help others navigate their own obstacles. I feel a deep sense of pride in being a representative of the community I serve, especially knowing how much representation matters. " “This is why I’m so passionate about forming this new Latino Employee Resource Group within our agency," Stephanie shared. "It’s more than just a community; it’s a platform where we can come together to celebrate our culture, share our experiences, and lift each other up. It’s time we all feel empowered to be our authentic selves, and through unity and representation, we can make a difference for ourselves and for those who follow in our footsteps.”  We’re excited for the impact this new ERG will have! 💙 #CelebrateDiversity #RepresentationMatters #SomosRevenue

📣 ¡Queremos escuchar su opinión! Ayude a mejorar el WFTC. El Department of Revenue (Departamento de Ingresos) del Estado de Washington lo invita a participar en sesiones virtuales en vivo para compartir su experiencia como: ✅ Aplicante del crédito ✅ Preparador de impuestos – profesional o voluntario Queremos saber: • ¿Qué funcionó bien al solicitar el crédito? • ¿Cuál fue su mayor desafío? • ¿Cómo se comunicó con el DOR o recibió ayuda? • ¿Cómo se enteró del crédito? Únase a una de nuestras sesiones por Zoom (con interpretación en español disponible): 🔷 Para Aplicantes 📅 Jueves 8 de mayo de 2025 a las 6:00 p.m. (hora del Pacífico) 👉 Regístrese aquí:aquí: https://lnkd.in/gJ2-uPez ¿No puede asistir? Puede compartir su experiencia en este cuestionario: https://lnkd.in/gSiv_jYN 🔷 Para Preparadores de Impuestos 📅 Martes 6 de mayo de 2025 a las 10:00 a.m. (hora del Pacífico) 👉 Regístrese aquí: https://lnkd.in/gwjYrjj4 O 📅 Jueves 15 de mayo de 2025 a las 2:00 p.m. (hora del Pacífico) 👉 Regístrese aquí: https://lnkd.in/gCQErKNQ ¿No puede asistir? Comparta sus comentarios en este cuestionario: https://lnkd.in/gRG2Y_XZ. (Para verlo en español, escoja “Spanish” en la esquina superior derecha.) 🧏 ¿Necesita adaptaciones de accesibilidad o apoyo en otro idioma? Indíquelo en su formulario de registro. 📧 ¿Preguntas? Escríbanos a DORWFTCTraining@dor.wa.gov ¡El cupo es limitado! Reserve su lugar hoy y ayude a mejorar este programa para las familias de Washington.