Oregon 988 Dashboard
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988 Suicide & Crisis Lifeline
The 988 Suicide & Crisis Lifeline is for people experiencing any type of behavioral health crisis.
Trained counselors are available 24/7 to talk, text or chat. There are also several specialized service options you can choose from:
- Veterans Crisis Line
- Spanish Language Line
- ASL Videophone Line
988 menu options are administered nationally and are subject to change. Learn more about
current services.
People using the 988 Lifeline are not required to provide any payment or insurance information to receive support. However, standard data rates from telecommunication mobile carriers may apply to those who text to the 988 Lifeline. If monetary assistance is needed for communications needs due to data rates, please see
www.fcc.gov/lifeline-consumers for more information.
Explore the dropdown menus below for more information about 988 in Oregon.
If you are feeling emotional distress, experiencing a crisis or having thoughts of suicide, 988 is available for you to talk to a trained counselor who can offer compassionate support and listening.
Suicide and self-harm are not the only reasons 988 is available. Some common reasons people reach out to 988 include:
- Feelings of depression or anxiety
- Help managing mental health symptoms or substance use
- Seeking information about mental health care
- Difficulties with relationships, family members, friends or other people in their lives
- Thoughts of hopelessness or helplessness
- Employment, school or economic stressors
Counselors can confidentially talk through these or other issues with you to help you find the next steps that work best for you, such as:
- Collaborating on a safety plan
- Finding resources that meet your need
- Connecting you to community programs or support groups
- Contacting a Mobile Crisis Intervention Team to respond to your crisis
Learn more and find out about additional things you can do to support yourself on the
988 national webpage.
Many people live with or know loved ones, friends and family members who are struggling with their mental health, including substance use. 988 is available to help you support loved ones or yourself.
Consider reaching out if:
- Your friend or loved one is experiencing emotional distress, has talked about suicide, or is struggling with substance use
- You want to find more information about what services are available for your friend or loved one
- To request a trained 988 Crisis Counselor or Mobile Crisis Intervention Team reach out to your friend or loved one
- To request
Mobile Response and Stabilization Services for a family member 26 years or younger.
- To get support for yourself as you support your friend or loved one.
You can also call 988 if you are concerned that someone is in crisis, and a 988 counselor can help you decide what next steps to take.
Learn more and find out about additional things you can do to support the loved ones in your life on the
988 national webpage.
988 can also assist professionals to help support the emotional well-being of the people they serve. Anyone working in their professional capacity can use 988 as a tool to help them support others. Therapists, medical professionals, religious leaders, school staff and case managers are just a few examples.
Professionals can:
- Reach out to 988 about an individual in crisis.
- Call together with the individual to explore what 988 can do for them.
- Include calling 988 in safety plans or discharge plans.
Learn more about 988 best practices from the 988 national website.
Learn more and find out about
additional things you can do to support individuals you serve.
When you dial 988, you will hear a brief menu with some options:
- Veterans can press 1
- Spanish speakers can press 2
- All others can press 0 or remain on the line
Once your call connects, a skilled crisis counselor will introduce themselves, listen to why you’re calling and ask if you are safe.
After they ask about your safety, your counselor will listen to your concerns, understand how your problem is affecting you, provide support and share any resources that may be helpful.
Depending on what you want and need, 988 may also be able to help you find in-person support in your community or offer a follow up call to check in later.
For many people who call 988, just having to someone to talk with can provide relief.
You can learn more about what to expect from text, chat, and other specialized services from the
national 988 network.
If you would like to speak with 988 in Spanish, you have two options:
- Connect with the national 988 Spanish Language Line. You can speak with a skilled crisis counselor directly in Spanish via phone, text, or chat. Learn more on the 988 national webpage
- Connect with your local Oregon 988 contact center via interpreter. If you would prefer to speak to someone in your local service area, dial 988 by phone, and then ask for an interpreter.
If you speak another language, 988 can help you via interpreter. Dial 988 by phone and tell your crisis counselor the name of the language you would like to speak. They will ask you to hold for a moment while they add an interpreter to your call.
All interpreters are fully trained and your call is confidential. In some cases, your local Oregon 988 contact center may also have bilingual staff who can assist you.
Dial 911 in situations where:
- There is a medical emergency
- There is a fire
- A crime is in progress
- There is an immediate threat to life
988 Oregon is answered by two community partners who specialize in community mental health, wellness and social support. Lines For Life is a statewide 988 contact center and answers calls, texts, and chats throughout Oregon. Northwest Human Services is a regional 988 contact center and specializes in supporting phone and text contacts in Marion and Polk counties.
988 Oregon crisis counselors receive over 200+ hours of training in active listening, crisis intervention, suicide risk assessment and other specialized skills to assist callers. Many crisis counselors have prior experience in mental health professions, and many are also peers with lived experience.
988 is available to help 24/7, but there are many other resources available in Oregon and nationally. Explore the links below to find additional resources that interest you.
988 values your privacy. You do not need to provide your name, address, location, or any personal information in order to get help from 988. You are welcome to share as much or as little about yourself as you want. Any information you chose to share will be kept confidential. 988 collects information for three main reasons:
- Help you stay safe
- Help you find resources and support that are the best fit for you
- Help make 988 service better
If you have any questions about how 988 collects information, you are welcome to ask at any time.